Delivery and returns


We aim to send orders out within 2-3 working days and we deliver using Royal Mail and UPS.

UK Royal Mail 1st class -small parcel - £3.70 (no tracking available)

UK Royal Mail 1st class signed for -small parcel - £4.70 (no tracking available)

UK UPS tracked and signed for - £6.50

Europe Standard - £3.75 - Royal Mail International, 7-10 days delivery (no tracking information available)

Rest of the World Standard - £7.00 - Royal Mail International, 7-10 working days delivery (no tracking information available)

Please note - standard Royal Mail services are not tracked. 

Please bear in mind, that due to Covid-19, the Royal Mail service is under a lot of extra pressure and some orders are taking up to 2-3 weeks to arrive. 

RETURNS

We hope that you are thrilled with your order, however, we can accept returns for a refund within 30 days, providing the items are returned unworn and unused and in the original sock or jewellery boxes, with all tags attached. Please include a note with the full name that the order was sent to plus an order number if you have it. 

If what you have ordered is unsuitable, delivery charges for return of the item will not be reimbursed. If item is faulty, then delivery charges will be reimbursed along with the refund.

Unfortunately for hygiene reasons, we cannot exchange or refund earrings unless they are faulty.

This does not affect your statutory rights.

Once we have received the items, we will send you a refund within three days. We do not offer free returns - but will refund the cost of the original delivery as well as the item.

Please send to the following address:

11 Burnley Road, London, SW9 0SH

If you have any questions, please email us  - info@sixton.london.